If your package status hasnt received an update from the shipping courier in more than 48 hours, please chat with us. I got it from Sony directly and selected express shipping. The ResetEra Game Soundtrack of the Year 2022 Vote is live! Your hub for everything related to PS5 including news, games and discussion. Couldn't believe how quick the turnaround was. Mine shipped and is on schedule for delivery on the 12th. My Series X arrived from Gamestop two days after I ordered with absolutely no update from FedEx, whatsoever. Nothing else. Any word? I just got mine. Now the extra controller shipped from a different location and didn't arrive until Sat. I have one from Sony (where they did that username draw) and one from Walmart. That evening it say it was 'shipped' and I got a tracking number, though it seems to be stuck on 'awaiting carrier pickup' all day yesterday and this morning. Mine is still stuck in the same status as yesterday (UK): Headset is in 'order processing' and dock is 'preparing to ship'. Find out when yourdirect.playstation.com order will ship, and how to track its progress. As far as I know, if you have the FedEx app set up, you can get a text from them saying that the shipping label is created. Yup. Today I got an email saying theres a shipment delay. HOWEVER I was able to get this one to confirm that they will not guarantee that you will get what you paid for. I chose the express shipment option (ship in 1-2 days), and it still says "preparing to ship" on the Sony website on my account. I ordered through Sony Direct. Same here, I'll be getting it tomorrow, worst case Saturday. The shipment details attached to my shipping confirmation report 17 pounds. JavaScript is disabled. If the item is out of stock at the store or stocking location, it will be delayed for at least two days. I ordered one on the 14th as well. The number instructs you to leave your number and they will call back in a day. In the app, youll have to tap on the product listing first. From there, youll find a listing for your PS5 order, including its current status. PlayStation Directs customer service is only available via chat and is currently clogged up average wait time is an hour NOT the bullsh*t 10 minutes they claim. If you have a Fedex account with your address on it, you can see whenever a label is created for your address. Mine shipped on Saturday. My order hasn't updated yet either. 2023 GAMESPOT, A FANDOM COMPANY. From Sony through the "luck of the draw", shipped yesterday, arriving on the 12th, Arriving onthe 12th but i need to sign for it and ill be at work, depending on when they come. tbh I never received an email from sony direct about my ps5, all the info was on the site. Assumed since I was billed last Thursday for it that I wouldve seen some shipping notification today but nothing. If your console has already been shipped, you can track it using the tracking number sent to your email address. the Fedex thing worked. If you ordered your console from Amazon, its best to check your PS5 order status frequently in case the purchase fails. Just glad I was able to secure one. Once I registered it pulled in my sony order and its already shipped. Heres hoping the issue gets resolved before Thursdaysucks cuz at least the regular units got shipped already. Sony Direct FINALLY posted a note on their chat interface saying that some orders will be delayed. The PlayStation 5 is still seeing incredibly high demand even after five months of its release, with the worldwide chip shortage and the prominence of scalpers being considered the biggest causes. Mine shipped Friday - wouldve probably gotten it today if they werent holding it until Thursday. If you experience this for more than 24 hours please reach out to the shipping courier for an update. Edit: Got it a while back! Im getting nervous that the ps5s sold out somehow and theyve taken my money, or at least Im going to be waiting indefinitely. My order on PlayStation Direct still shows preparing to ship, but Fedex says it will be here Monday, which is fine since that's when I should be getting my spare controller and games from. With all that said, only Amazon seems to have trouble keeping up with demand other retailers simply blocked out-of-stock purchases. Sweet. Refresh page. Georgia, From Sony? I was part of the first wave and no not yet. I got a bundle last month on a Thursday. I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. The following page will let you know the current order status, from preparing order to shipped and/or ready for pickup. I asked if they rang the bell and she said they did. Once an order ships, the tracking information may not be available until later in the evening. Press J to jump to the feed. Sons of the Forest Next Update Release Date: When Is the New Patch Coming? How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? Sony becomes AMD's biggest customer due to PS5, Some PS1 Games published by Sony that could come. Because their website says that if you dont receive it by the date indicated you should contact them using the web chat. "Preparing to ship" statements are stressing me out, Same:/ I tried using the order number on the reference number tracker on UPS and the only thing that popped up was the last four digits of a long number an it said its on the way: check back tomorrow for delivery details but thats all it would let me see. So much for free next-day delivery!! PS5 Bundle from GameStop shipping question. If theres any problem with your PS5 pre-order on Amazon, there should be a warning displayed here. 11/29 Drop CA 10 min wait, says it'll get here on the 16th . Mine on Sony still says preparing to ship. I got mine from Target, sadly it will come a few days late. I'm hoping that because it says preparing to ship and not order received, that I made it through, but I was literally waiting for the deal to appear so I could buy it, and this is ridiculous. | ResetEra The ResetEra Games of the Year 2022 Vote is live! Ordered through Target US, still hasnt shipped. Yeah, I did order a PS5 yesterday (August 17th). Gaming News. I too needed this post. Create an account to follow your favorite communities and start taking part in conversations. The message claims that the next-gen game console will not ship. ALL RIGHTS RESERVED. If your order hasnt shipped after two business days, please chat with us. It may not display this or other websites correctly. I ordered mine on the 24th and got it on the 26th. Heres how to check the status of your PS5 order through the most popular retailers. I am already signed up with Fedex and have my address in my profile. The rep had an almost-immediate answer AND a follow up reason: they will: Because the final invoice would not have been generated. No order modifications can be made at this time. I'm not one of those idiots who bitch about not getting their console on day 1. It said it would arrive Saturday, but was awaiting carrier pickup. Got this email which is all I wanted from them: "Due to unusually high seasonal demand, your order has experienced shipping delays. You must log in or register to reply here. Click on it, then click on Order History. It was free if you had playstation plus. I have one from Sony (where they did that username draw) and one from Walmart. Thats not so great on PS directs side. My Sony preorder shipped out Saturday the 7th, but I didnt see any notification email about it. Boards. Hopefully that gets updated. On the web, the order status will be shown just above the product image. I finally caught them with my last question will Sony refund your money if they dont deliver ? (Standard) I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. I think Sony has no idea what to do with their first party IPs? Lol. I believe the shipment itself takes about a week to two weeks before it actually ships out. Sign up for a new account in our community. Ordered through sony first wave and still says preparing to ship. My issue now is my system and game have been sitting in Tennessee for four days and hasn't moved yet. Says signature required so hopefully it should be a smooth drop off. When someone finally picked it up, the expected date changed to Sunday. Please note, tracking details may take up to 24 hours to display after an order has been shipped. The order has been delivered, check the tracking information for details. If you're located in Hawaii, or Alaska, there might be additional 1-2. From the home page, click on your profile icon, then open the Find Your Order page. Hold tight! Its scheduled for delivery on Thursday. Said my ps5 would be delivered on thurs and that a signature was required. Videogame sales slump further in August, but Xbox 360 is king. The headset price still shows as a pending debit on my banking app, but the pending transaction for the dock has disappeared. Yes its on hold and wont ship until release. Not sure if that means much of anything since the delivery window was Feb 22-28 though. I ordered a digital edition from PS Direct and it shipped yesterday. That worries me. Nov 11, 2020 . The other one is for Soultions 2go out of KY but it actually weights 14 lbs. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till around midnight. The FedEx site just says 'label created'. Good luck, everyone! Has anyone gotten shippi. -____-. You're browsing the GameFAQs Message Boards as a guest. This thread is old but I'll throw my 2 cents in because this happens to me a lot with walmart. Gotta love it. We already know that stocks of PS5 are limited, and purchase seems to be on a first-come, first-served basis. If everything fall through I hope its easy for a refund, I got my email last night midnight saying my shipment got delayed , Definitely ordered on the 22nd. From there, click the top option labeled Track Orders. It says SIE- SONY PLAYSTATION and it's coming from Georgia for me. Placed an order at PS Direct in the US a few hours ago and it has already switched to "Preparing to Ship" on both the headset and charger. I managed to snag the PS5 disc bundle with Miles Morales and Ratchet and Clank with a controller, a few days ago (8/3). I'm in the U.S. Create an account to follow your favorite communities and start taking part in conversations. Depending on the. Supposed to show up tomorrow. Yes, mine shipped a few days ago. Does your shipping say its from sie llc or a third party? Thats how I knew my ps5 shipped before sony site updated it. The one from Sony Shipped and will arrive on the 12th (I let a friend get it, which I now regret), the one I preordered from Walmart has no info but keeps saying Nov 12th. They also said they couldnt comment on what people are saying about cancelled orders on the web. You need to be a member in order to leave a comment. gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. nov 12th. How long did it take for those who ordered with standard shipping off PS Direct? Sometimes this happens when there is high traffic for the shipping couriers. I'm in NY and ordered last night. Can I transfer PS4 disc game applications to my PS5 Digital Edition. UPS doesn't have any data for the tracking number yet, but the PS Direct page estimates delivery on the 22nd. This is my first time getting something delivered from GameStop and I see they use FedEx. I was able to secure a PS5 on Nov 25th but no email confirmation. You can click the button labeled View Details for more information about shipping address and current status. Ordered Thursday and received the next Tuesday. On the left side of the page, click the hamburger icon to open your user panel. 0 20 I just opened a fedex account per your suggestion. Feeling the same nerves, wish I had more info to offer! Destiny 2 Lightfall Raid Level Requirement: What Is the Recommended Power Level? So I preordered my ps5 from Sony in September and my friend tells me they ship his system from Sony on Saturday yet mines till this day says preparing for shipping mind you its the digital edition and he has the regular one not sure if that has anything to do with that.anyone who ordered from Sony still on preparing for shipping?? Try this. We recommend signing up for 1 month of Walmart Plus ($12.95) shortly before any restocks are likely to go live to give yourself the best chance at nabbing a drop. Please use your order number and email address used during the purchase. App users need to look for Purchases. Republicans " hold together like a ball of lusty ticks" - drclaeys. Mine was at my door in 3 business days. I see some have been so excited, they go to the store and wait but it says specifically in the confirmation email to not go to . Now Im in queue fingers crossed I can get some answers Hey don't bother waiting for PlayStation direct support, I waited 2.5 hours and the response I got was "I'm sorry we can not look any further into your order than what is already shown on the website" I placed my order on the 23rd and it is still preparing to ship. If you reach an error page, keep refreshing until the main site loads. Head to the PlayStation Direct website. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ive waited a year, I can wait another week lol. Has anyone's PS5 shipped from Sony yet? Basically they say all they can see is the same info we can see. Create an account to follow your favorite communities and start taking part in conversations. Start a new thread to share your experiences with like-minded people. Nope, no notifications for me. Heres how to check the status of your PlayStation 5 order for major retailers including PS Direct, Amazon, Walmart, Target, and GameStop. Some customers have spent 2 - 10 days waiting for the "processing . 2023 GAMESPOT, A FANDOM COMPANY. Their answer was you will receive an email with the status. Shipments receive updates at various points between pickup and delivery. So those of you who absolutely need to secure this package: Amazon has it without the Black Friday discount. 2tru4youtistru No Longer a Noob. The result is that many gamers are left worried about their PlayStation 5 order status, concerned that it may not arrive on time or that the purchase itself will fail. If your tracking information hasn't updated for two business days or it's two business days after your estimated delivery date, select the Contact us button. Press J to jump to the feed. Mine says pre-ordered, well ship it by Thu, November 12. Sense controller charging dock still says "Preparing to ship". Search the top right of the page for the link and icon of your user account. repta55 posted. It was just sitting downstairs when I went to throw away trash. words to describe wedding photography, Those of you who absolutely need to be on a first-come, first-served basis message Boards a... Heres hoping the issue gets resolved before Thursdaysucks cuz at least the regular units shipped! With demand other retailers simply blocked out-of-stock purchases from Walmart week to two weeks before it actually 14. 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First wave and ps5 still says preparing to ship says & quot ; a PS5 on Nov 25th no! 14 lbs wait another week lol Friday discount those of you who absolutely need to secure a on! Taking part in conversations, tracking details may take up to 24 please... Georgia for me has no idea what to do with their first IPs! Ky but it actually weights 14 lbs log in or register to reply here Drop!
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